Academy Resources

Books, tools, and recordings from the Academy delivery team.

Published Works

Books by Gary Furlong

FEATURED

Strategic Negotiation

Routledge · 2023

Examines negotiation as a strategic organizational capability, offering frameworks for building lasting negotiation excellence within companies.

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The Conflict Resolution Toolbox

Wiley · 2020

A practical guide offering mediators, negotiators, and managers a set of models and frameworks for diagnosing and resolving conflicts effectively.

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BrainFishing: A Practice Guide to Questioning Skills

FriesenPress · 2018

Explores the art of asking better questions, a core skill for negotiators, mediators, and professionals navigating difficult conversations.

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The Sports Playbook: Building Teams that Outperform, Year after Year

Routledge · 2018

Applies team-building and performance principles from sports coaching to organizational leadership and management excellence.

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The Construction Dispute Resolution Handbook

Lexis Nexis · 2004

Co-author of a leading handbook on construction dispute resolution and alternative mediation strategies.

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Videos to Support the Skills

BrainFishing: Four Videos to build your questioning skills

The Toolbox: Three videos to apply these core conflict management tools

Visit brainfishing.ca

Published Works

Books by Blaine Donais

Engaging Unionized Employees

Reuters · 2010

Practical tools to build engagement, morale, and productivity in unionized workplaces.

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Workplaces that Work

Reuters · 2006

A practical guide to diagnosing and managing workplace conflict in union and non-union settings.

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WFI WHITE PAPER

Reuters · 2010

An in-depth study of conflict management systems and workplace fairness in Canadian unionized and non-union environments.

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Free Tools & Checklists

Downloadable resources for labour relations practitioners. Templates, checklists, and reference guides — coming soon.

Resource library is being built. Check back soon.

Coming Fall 2027

Executive Certificate in Labour Relations

Earn an Executive Certificate in Labour Relations from the Academy. Be first to know when the Certificate Program is launched.

The LR Fix

One practical insight into a common labour relations situation,

twice a month on a Monday morning.

Free.