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Articles & Insights

Published articles from the Academy's delivery team on labour relations, collective bargaining, and workplace dynamics.

GARY T FURLONG C.MED, LL.M (ADR) · 2024

4 Strategies for Collective Bargaining in Today's Economy

We have entered a challenging and difficult time for collective bargaining for both employers and unions. Here are four strategies that can help both sides navigate the new reality.

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GARY T FURLONG C.MED, LL.M (ADR) · 2023

Navigating a Difficult Bargaining Environment

Ontario, and arguably all of Canada, has entered a challenging and difficult time for collective bargaining. This article outlines how both sides can navigate it effectively.

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GARY T FURLONG C.MED, LL.M (ADR) · 2022

BrainFishing: Questioning Your Way to Success

One of the most important skills in negotiation is the "art of the question" — the ability to ask effective, powerful questions combined with strong empathy and listening.

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GARY T FURLONG C.MED, LL.M (ADR) · 2017

Best Practices for the Union-Management Relationship in the Workplace

For the vast majority of employees, it is the day-to-day interactions that determine whether the workplace is productive and engaged, or preoccupied with conflict and grievances.

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GARY T FURLONG C.MED, LL.M (ADR) · 2022

Back to the Collective Bargaining Table: Negotiating in the (Almost) Post-Pandemic World

The pandemic upended collective bargaining as we knew it. Now, as we return to in-person bargaining, there are both incredible opportunities and new challenges to navigate.

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Blaine Donais, B.A., LL.B., LL.M. (ADR), RPDR, C. MED., Q.ARB. WFA

Workplace Restoration = Workplace Transformation

Workplace Fairness International is considered a leader in workplace restoration theory
and practice. We have been doing this work for well over 20 years and have developed
a unique approach.

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Blaine Donais, B.A., LL.B., LL.M. (ADR), RPDR, C. MED., Q.ARB. WFA

Why Conflict Management Should be Considered a
Workplace Psychosocial Risk Factor

Back in 2013, the Canadian Standards Association identified 13 factors that impact
psychological health and safety in the workplace

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Blaine Donais, B.A., LL.B., LL.M. (ADR), RPDR, C. MED., Q.ARB. WFA

Psychological Health and Safety: Its All About
Fairness

A few years back, I met and developed a friendship with Dr. Martin Shain. Dr. Shain is
one of the authors of the Canadian Standard on Psychological Health and Safety.

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